Return and Refund Policy
At Landon Online Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy:
- Returns: You have 30 days from the date of delivery to return any item for a full refund or exchange, provided it is unused, unwashed, and in its original packaging.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.
- Return Shipping: We offer free return shipping on all orders within the United States. Contact our customer service to receive a prepaid shipping label.
- Exchanges: If you wish to exchange an item, please specify the replacement product, and we will process it as soon as possible.
- Non-Returnable Items: Gift cards, sale items, and final sale products are not eligible for return or exchange.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for a replacement or refund.
Please reach out to our customer support team with any questions or concerns about returns.